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Refunds And Returns Policy

We aim to provide the highest quality lashes. In the event that you’re not 100% satisfied with our product, please let us know! We would love to help you process a refund or return. 

You may cancel an order at any time prior to shipment

Returns MUST be made within 7 days upon receipt.

All returns must be UPOPENED AND UNUSED per company policies regarding COVID-19 sanitary guidelines.

Please contact us via email to begin the return process: [email protected]. Be sure to include the order number, item number/name and your phone number.

 Shipping costs are deducted from any potential refunds.

We do not reship orders if tracking information indicates your package as “delivered”, is deemed as undeliverable, is refused, or is the result of nonpayment, or issues with your mailing address.

If your order arrived damaged, please contact customer service: [email protected] as soon as possible with your order number, tracking information and phone number.

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